November 2021 | ShopBase Feature Updates

  • New Improved
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    Tina Phan
  • on 2021-12-01

Lately, ShopBase has released a great number of new features/changes to serve the demand of our users. Let's take a look at the newest features down below and see how to make the most of them for your business.

ShopBase looks forward to receiving your feedback on products so that we can continuously improve and enhance your experience with us. To send your comments or request us to build new features, please visit ShopBase Ideas.

See what's new in ShopBase in detail below and what we're gradually rolling out.

ShopBase Balance: Update ShopBase Balance invoices

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    Tina Phan
  • on 2021-11-29

From Nov 29th, ShopBase Balance invoice includes: All of the SMS fees, transaction fees created from 00:00:00 UTC+0 to 23:59:59 UTC+0 will be in one invoice. Following these rules, the invoice of the total fee yesterday will be created and charged at 0:00 UTC +0 of the day after and directly from the credit card connecting to ShopBase Balance. Merchants will receive the bill by email if it fails to collect the payments so that merchants can get posted and top up their ShopBase Balance soon.

Sort by “best selling” in collections in both Dashboard and storefront

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    Tina Phan
  • on 2021-11-25


From now, buyers can easily sort and find products that have the best selling in 30 days of the collection that are on top. Also, buyers could use this tool on the admin’s collection and storefront.

Update for Roller Theme

  • Improved
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    Tina Phan
  • on 2021-11-24
  • Buyers can now quickly search and discover products on mobile devices with a search button on the header section of the Roller theme
  • Buyers could switch the languages and currencies on the website by clicking on the menu button on their mobiles.

Migrate to ShopBase App: Migrate products from Shopline to ShopBase

  • New
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    Tina Phan
  • on 2021-11-22


Update the options to import products from Shopline to ShopBase. Merchants could easily transfer information about the products by their URLs or CSV files (Sample). Besides, merchants could import products from Shopline stores, created by link: sso.shoplineapp.com (Global/Asia stores), ShopBase stores created from link admin.myshopline.cn will be available soon.

Email Alias/Forward for domain bought from ShopBase

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    Tina Phan
  • on 2021-11-22

To support merchants creating an email alias for customer support without depending on 3rd-party services, ShopBase provides one email alias that has a default suffix @domain.com when domains bought from ShopBase are connected to their store.

With PrintBase/PlusBase, a default alias in the form of support@domain.com will be created and replaced by ShopBase email support at the store’s footer. Emails sent to the email alias will be forwarded to ShopBase email account. With current PrintBase/PlusBase stores, when this feature goes live, if they are using ShopBase domains, an email alias support@domain.com will be automatically created and replaced by the default email at footer.

Update order filters to find refunded orders and tracking numbers

  • Improved
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    Tina Phan
  • on 2021-11-19

From now on, merchants can filter orders by refund date and list of orders that didn't have a tracking number yet.

Update One-page checkout: Move cart info to the top of checkout page

  • New
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    Tina Phan
  • on 2021-11-18

To help buyers easily re-examine their order information before checking out and also help merchants to avoid unexpected returned/canceled orders, the order list is now placed on top of the Checkout Page to allow buyers to check their order one last time.

Product Reviews App: Reply to customer reviews, edit review date, and add verified badges

  • New
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    Tina Phan
  • on 2021-11-18

To help merchants gain trust from buyers also to optimize the professional storefront, ShopBase has upgraded the Product Review App significantly. The updates allow merchants to reply to buyers’ reviews, fix the date and time of reviews migrated from Aliexpress, and embed verified badges on the review section.

Import orders to ShopBase store

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    Tina Phan
  • on 2021-11-17

Merchants could import orders by CSV files to ShopBase stores to use the ShopBase fulfillment service. Besides, Merchants can import orders by product handle or variant id for products already existing.

Auto-generate SKU when creating/importing product on ShopBase

  • New
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    Tina Phan
  • on 2021-11-15

Merchants now can establish the auto-generated SKU setting when importing and creating products on ShopBase and customize SKU for easier product management.

New Sales Channels: Criteo and Yahoo

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    Tina Phan
  • on 2021-11-12

Besides sales channels are currently provided by ShopBase, we’ve rolled out 2 more sales channels: Criteo OneTag and Yahoo Dot Tag to let merchants diversify their traffic source & increase the sales growth.

PlusBase Launched - The All-in-one platform for Dropshipping

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    Tina Phan
  • on 2021-11-11

PlusBase is an all-in-one platform. PlusBase aims to make dropshipping easier, more scalable but still cost-effective without the need of any third-party tool integration. Merchants are provided with customized storefronts, payment gateway, fulfillment, and customer services. PlusBase is stable, safe and avoids a lot of risk for Merchants and supports frequently to raise sales, orders and product quality.

A new quota on the number of products/campaigns duplicated between stores

  • Improved
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    Tina Phan
  • on 2021-11-11

To support merchants adding more campaigns and also maintaining the stability of PrintBase stores, we increased the number of products and campaigns duplicated between your stores. The maximum number of campaigns merchants can duplicate per day between stores is 10,000. If it reaches the quota, the process will be paused and continue on the next day.

Provide UTM params in ShopBase Analytics report - Traffic sources

  • New Improved
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    Tina Phan
  • on 2021-11-11

To help merchants track the right traffic sources to evaluate advertising performance and develop marketing and sales plans accordingly, ShopBase supports 2 new params: term param (keyword in ads campaign) and content param (the content of ads campaign) to ShopBase Traffic Sources report.

Payment Providers: Manually set up payments capture

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    Tina Phan
  • on 2021-11-09

To help ShopBase merchants choose a type of capture payment to prevent risks and disputes from the payment gateway, ShopBase provides Manual capture payments feature in Settings/Payment providers. You can capture payments manually or automatically on ShopBase, available for ShopBase Payments, Stripe and PayPal.

PlusBase: Markup shipping cost for import list

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    Tina Phan
  • on 2021-11-09

To optimize the convention rates of merchants’ stores, ShopBase provides the custom shipping fee setting for PlusBase catalog and Private products before importing products from PlusBase Catalog or Private requests. Merchants’ profits will be calculated when the order is created with any changes in shipping fees. Buyers will see the shipping fees set by the seller, instead of PlusBase's flat shipping fees.

Sync products data from ShopBase to Google Merchant Center via API

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    Tina Phan
  • on 2021-11-08

Now all users can connect to their Google accounts and sync up their product data to GMC via API. This feature will support merchants creating automatic feeds in just a few steps and in the shortest time possible (4 hours/time), no more manual feed creation, and editing.

Update the default/non-default variant selection setting

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    Tina Phan
  • on 2021-11-04

When customers visit a product page of your online store, the first available variant is automatically selected by default, which can help shorten the buying decision process.

This feature can also be disabled in case you want your customers to manually select a variant before making a purchase. This will ensure that your customers have enough time to re-check their orders carefully and lower the claim rates due to incorrect product selection.

October 2021 | ShopBase Updates

  • New Improved
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    Tina Phan
  • on 2021-11-01

What’s New at ShopBase on October?

ShopBase has released a bunch of new features/changes to meet the demand of users when the biggest sale season is coming. See what's new at ShopBase in detail below and what we're gradually rolling out:

Other important changes

Change the limit of product feed

Each feed link contains a maximum of 200,000 variants. More than 1 URL will be generated if merchants create a product feed with more than 200,000 variants. This will help merchants ensure their feeds follow Google's feed regulations.

Update logics when importing products to another store

Merchants can choose to keep/ignore/override products to avoid duplicating products in the new stores when importing products between stores.

Edit clipart positions

Now merchants can arrange clipart's order by clicking and dragging the clipart to their desired positions and better the experience of customers.

Add order’s referrer

Merchants can view referrers of orders and evaluate the effectiveness of each traffic source and marketing campaign on orders.

Update store’s activity history

Merchants and their team can check changes related to important settings in their store’s dashboard, control, and limit unexpected changes.

Update ShopBase Templates

Merchants can visit ShopBase Templates to discover and apply suitable ones for stores. These templates are completely free, optimized, and ready to use.

Send Total Value in purchase event to Google Analytics

Now merchants have options to choose to send Total Value of order, or only send the value excluding shipping (Subtotal) in purchase event to Google Analytics.

Edit store’s robots.txt file

Merchants now can edit their store’s robots.txt file to connect to web crawlers and other web robots. Please make sure that you are fully aware of what changes you want to make before editing. Incorrect use of the feature may result in total traffic loss.

Edit and group product description for variants

In campaigns having many products with different descriptions, merchants now can choose to show either all base product descriptions or the base product description of selected products, in addition to a general description for the entire campaign. Grouping product descriptions also better buyers’ experiences on site.

Add Real-time visitors countdown tool

This countdown tool shows the number of customers viewing the product page in real-time. By using this tool, merchants can increase the store’s credibility, create scarcity, and push customers to make a purchase.

Keep reviews of deleted products

Merchants can reuse reviews of deleted products in App Product Reviews for similar products, or apply to the store review.

ShopBase looks forward to receiving user feedback on products so that we can continuously improve and enhance the customer experience. Information about new features will be included in the Product Roadmap by ShopBase. To contribute more product ideas to the ShopBase team, users can visit ideas.shopbase.com.

Products: New limitations of variants and images per product

  • Improved
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    Tina Phan
  • on 2021-10-18

Now merchants can create products with more variants and images to give the best product information to customers. The limitation has been increased from 250 variants/product to a maximum of 500 variants/products and up to 500 images/product.

To guarantee that adding a new product daily to a store goes smoothly as well as ensure the traffic of your ShopBase store, especially during holiday and sales season, quotas will be set for variants, images, and daily product import on a store. Merchants can import a maximum of 500,000 variants/day, and a maximum of 300,000 product images/day.

ShopBase Payments/ShopBase Marketplace Payments: Sumit disputes automatically

  • Improved
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    Tina Phan
  • on 2021-10-09

To help merchants submit disputes on time and avoid unexpected loss, ShopBase adds a function for merchants to submit disputes automatically before the due date ends. When this setting is enabled, ShopBase system will automatically send a response with the information collected from the order at 0:00 am (UTC-0:00) of the due date. In addition, before the due date merchants can edit all evidence and manually submit responses beforehand upon your wish.

Settings: Update Sales Channels - Pinterest, TikTok, Snapchat, Bing Ads, Twitter

  • New Improved
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    Tina Phan
  • on 2021-10-05

ShopBase has built-in features that can help you sell your products across multiple Sales Channels, including Google, Pinterest, TikTok, Snapchat, Bing Ads, and Twitter. In the coming time, other sales channels will be gradually updated to meet the needs of sellers to expand their business.

Migrate to ShopBase App: Import products from Shoplazza to ShopBase

  • New Improved
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    Tina Phan
  • on 2021-10-05

Merchants who are owning a store in the Shoplazza platform now can use ShopBase's built-in app, Migrate to ShopBase to migrate products from their Shoplazza store to ShopBase store. This data migration saves you time as you can make use of existing product information without having to perform additional editing acts on the content.

Custom Art - Custom design service by ShopBase

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    Tina Phan
  • on 2021-10-04

PrintBase and ShopBase (PrintHub) has launched a new Custom Art service that can help merchants to improve campaign's design quality and provide more unique design ideas with the support from ShopBase design team.

Custom Art service offers a solution for personalized campaigns with complex and unique design ideas. Merchants can utilize sample campaigns from our library and get our design team to re-design personalized orders before fulfilling them.

PrintHub: Update automatic payment for imported orders and changes in order status

  • Improved
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    Tina Phan
  • on 2021-10-04

Automatic payment for imported orders

To make it easier for merchants to pay for orders imported, ShopBase has updated PrintHub payment method to be able to use ShopBase Balance for automatic payments for the service. Merchants now will only need to activate the one-time payment method to save time in order processing instead of paying for every single order. In case the ShopBase Balance is insufficient, the remaining amount will be taken from the credit card.

Change order status to In review if order was not supported shipping

During the process of fulfilling orders via PrintHub App, orders that are not supported to ship due to restricted areas will be moved to In Review. In the In Review section, merchants can check the status of orders with their reasons and fix it or optimize ads campaigns to avoid those restricted areas.

Settings: Tax module for ShopBase/PrintBase stores

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    Tina Phan
  • on 2021-09-30

In order to help merchants comply with tax regulations in each region/country/state proactively, ShopBase has added tax settings in the store’s dashboard. Merchants can set up taxes on ShopBase stores by country, region, and by state. Or, merchants can set tax rates for specific collections or product categories. Tax settings for PrintBase stores will be conducted by PrintBase Team. Taxes will be charged either directly to customers or merchant’s order's profit, and PrintBase will remit your sales taxes to the US government on behalf.

Checkouts: Add Buy with PayPal button on product page and tipping function on checkout page

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    Tina Phan
  • on 2021-09-30

Add Buy with PayPal button on product page

With Buy with PayPal button, customers can quickly make a purchase of the product they are viewing on your store. The checkout process can be simplified as customers can skip the cart page and complete their purchase with a single click.

To install the Buy with PayPal button on the product page, merchants go to Customize Theme >> Select Settings >> Product >> Click at Show dynamic checkout button.

Add Tipping function

With ShopBase's new built-in feature, merchants can now add options for customers to add a tip to their order payment when they check out. They can add the tip as a percentage of order subtotal or as a custom amount. Additionally, customers can add a custom tip upon their wish. This is a potential way for merchants to increase their revenue.

ShopBase Personalization: Generate print files and show preview for personalized non-PrintHub/PrintBase products

  • New
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    Tina Phan
  • on 2021-09-13

Aiming to help customers visualize personalized products more easily before deciding to buy, encourage them to buy more products, and increase the store's conversion rate, we improve the functions of ShopBase Personalization.

Now, merchants can show custom options for products. These are the custom fields for customers to personalize their products before making a purchase. Next, merchants can show a preview image of the personalized product so that customers can visualize how their product looks like with the custom options. In addition, merchants can generate a print file for the personalized product, which is convenient to fulfill POD orders.


August 2021 | ShopBase Updates

  • New Improved
  • Avatar
    Tina Phan
  • on 2021-09-01

New features

[ShopBase, PrintBase]

  • Switch domain: Merchants can switch to the domain that is suitable for their location to speed up dashboard loading, at any time on the Sign in/Sign up page, Select shop page, or in ShopBase Dashboard.
  • Live View-Real-time Analytics: Merchants can watch data about their customers visiting on websites, and monitor ads campaign’s effectiveness
  • ShopBase Storefront Engine New Version: The new engine helps to improve page speed that makes for a better user experience, increases page views, and conversion rates. It also is a better code structure that allows for the development of more advanced themes, apps, and features without compromising performance in the future.
  • ShopBase fulfillment: is a dropshipping agent that sources, stocks, and fulfills any trending product with fast shipping & high product quality assurance. With ShopBase Fulfillment, merchants can now source high-quality products directly from their ShopBase admin, effectively manage inventory, fulfill and deliver dropshipping orders to customers within a short period of time at super preferential prices.
  • Add an action of Delete custom options in Bulk Update tool: Merchants can delete custom options from the bulk update tool, besides adding new custom options or replace custom options. Please note that the last custom option of the POD campaigns won’t be deleted.
  • Additional settings in theme editor: Merchants can optimize themes to improve logos and footer to make the storefront more professional and trusted.
    • Add a section for replacing payment logos at Footer, applied for Bassy and Roller themes.
    • Add size options for logos in theme editor: small, medium, large

[ShopBase]

  • Bank transfer: Merchants can set up Bank transfer as a new manual payment method. This will help customers have different ways to make payments and optimize the conversion rate of stores.
  • Export orders dispute: The exported file will include information about the dispute of orders (Dispute date, dispute reason, due date, status) so that you can easily manage your orders, submit your chargeback response on time, and avoid loss disputes.

[ShopBase Apps Store]

ShopBase adds 06 new Smartarget apps in ShopBase Apps Store: Merchants can have different choices to improve the store’s interactions, trust, and professional contact between merchants and buyers.

  • Tiktok Follow: to display a badge for visitors to follow the merchant’s TikTok account
  • Facebook Follow: to display a badge for visitors to follow the merchant’s Facebook account
  • Telegram Contact: to display a badge for visitors to message merchants via Telegram
  • Line Contact: to display a badge for visitors to message merchant via Line
  • All Social Follows sidebar: to display a group of buttons sticky to the screen side for visitors to follow merchant’s social accounts

Improvements

  • Increase size limitation of artwork upload up to 1.5GB: Now users can upload artwork up to 1,5GB to PrintBase/PrintHub library. If their file exceeds that limit, ShopBase will show a message and give some suggestions or tips to reduce the file size.
  • Increase the number of domains connected to a store: Applied for Standard Base and Pro Base package, merchants can maximize traffic from different sources, and increase sales.
    • Standard Base: 5 domains -> 10 domains
    • Pro Base: 10 domains -> 20 domains
  • Improve product feeds and GMC connection flow: ShopBase update filter tool for feeds and GMC Integration, that will help merchants to optimize their feeds before sending to GMC, and improve advertisement.
  • Storefront Translations improvement: Aims at increasing European buyers’ experience (Germany, France, Spain, Portugal, and Russia) when visiting and placing orders, ShopBase has updated the translation tool which is applied for ShopBase native apps such as Boost Upsell, Boost Convert, Product Reviews.

Upcoming features

[ShopBase, PrintBase]

  • In-cart offers: Merchants can set up the in-cart offers of Boost Upsell in cart drawer or mini cart to increase the opportunity that buyers will add on more items with incentives, and merchants can optimize sales and revenue.
  • Integrate sale channels - Pinterest, TikTok, Snapchat, Twitter, Bing Ads, Yahoo Dot: Merchants can connect and set up easier and faster in ShopBase Admin dashboard to optimize business.
  • Theme editor updates: Adding more settings in the theme editor that helps merchants adjust upsell offers, add images in Review carousel/Customer testimonials, logos at footer, change the display position of search buttons, buttons change the currency and language, or add video sliders… Merchants can change the store’s appearance with professional content, increasing the conversion rate and trust of the store.

[ShopBase]

  • Customer Returning Report: By adding data about new and old customers who are purchasing, merchants can analyze, optimize, and scale up their business.
  • ShopBase personalization: Add new features of live preview and generate print files for non-PrintBase/ PrintHub App products, support merchants to create campaigns easier, save cost, and optimize customers’ experience as well as the conversion rate of stores.
  • Add dynamic checkout button: Merchants can set up the appearance of a checkout button such as Buy with PayPal on product page. With the update, the opportunity of increasing conversion rate and revenue is higher.
  • Etsy Integration: Support merchants to sync orders from Etsy to ShopBase faster when using ShopBase Fulfillment service.
  • Theme Code Editor: Merchant can edit themes for their store to build trust and brand. In addition, merchants can share themes between stores under the same account owner, have options to upgrade or keep current themes when ShopBase makes changes.

July 2021 | ShopBase Updates

  • New
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    Tina Phan
  • on 2021-08-01

New features

[ShopBase, PrintBase]

  • Security system to protect merchant's assets and business: merchants’ business info and data will be protected from risk actions (update profile, change payment, delete products) by:
    • Confirming password or OTP (via SMS/email)
    • Receiving notifications via owner’s email if there are changes in Admin, new login from new device/IP
    • Review store’s activities log which are taken actions by owner and staff accounts

[PrintBase]

  • Auto sync PrintBase shipping rule to Google Merchant Center (GM)C: Merchants do not need to set up the PrintBase shipping rule manually in GMC.

[PrintBase/PrintHub]

  • Add Profit calculator for PrintBase/ PrintHub: Merchants can use this tool to estimate profit when setting up product prices.

[Store Templates]

  • Add new 4 template styles for ShopBase theme: Industrial, Chic, Indie, and Upclose
    • For Home & Garden category: template Industrial (featuring modern/contemporary furniture and decor), template Chic (featuring vintage European decor).
    • For Women Fashion category: template Indie (featuring boho, indie fashion), template Upclose (featuring elegant and modern leather accessories)

[ShopBase Apps Store]

ShopBase Apps Store released new apps for merchants to invite their customers to follow and interact in different social channels, and merchants can increase traffic and optimize their business.

    Upcoming features

    [ShopBase, PrintBase]

    • Integrate sale channels - Pinterest, TikTok, Snapchat, Twitter, Bing Ads, Yahoo Dot: Merchants can connect and set up easier and faster in ShopBase Admin dashboard to optimize business.
    • Live View-Real-time Analytics: Merchants can watch data about their customers visiting on site, and monitor ads campaign’s effectiveness.
    • Customer Returning Report: Merchants can monitor customer returning rate and their value to improve and optimize conversion and business.
    • Update filter for Google Merchant Center (GMC) feed/integration: Add new tools for feed optimization before sending to GMC to increase effectiveness of advertisement.
    • Etsy Integration: Support merchants to sync orders from Etsy to ShopBase faster.
    • Theme editor update:
      • Add a section for replacing payment logos at Footer, applied for Bassy and Roller themes.
      • Add size options for logos in theme editor: small, medium, large

    [ShopBase]

    • ShopBase personalization: Add new features of live preview and generate print files for non-PrintBase/ PrintHub App products, support merchants to create campaigns easier, saving cost and optimize customers’ experience as well as conversion rate of stores.
    • New payment method - Bank transfer: Merchants can set up Bank transfer as a new manual payment method. This will help customers have different ways to make payments and optimize conversion rate of stores.
    • Switch domain: Merchants can switch to the domain that is suitable for their location to speed up dashboard loading, at any time on Sign in/Sign up page, Select shop page or in ShopBase Dashboard.

    [PrintBase]

    • Custom Art: this feature provides a service that ShopBase designers will manually prepare every item for customers. Merchants can create customized and sophisticated campaigns to attract and satisfy customers and increase conversion rate.

    [PrintBase/PrintHub]

    • Customize mockup: Merchants can create their own expected mockups for campaigns, to increase advertisement campaigns and customer experience.

    June 2021 | ShopBase Updates

    • New Improved
    • Avatar
      Tina Phan
    • on 2021-07-01

    New Features

    [ShopBase, PrintBase]

    • Free shipping type for Automatic discount: Allow merchants to set up free shipping type for Automatic discount with certain conditions
    • Analytics by country dashboard:
      • Update store’s conversion rate overtime report breakdown by country
      • Update sales report by product breakdown by country
      • Update total orders by country & Analytics of the countries from which visitors are accessing the website with orders & sales.
    • UTM tracking on Analytics dashboard: Allow to track UTM parameters of store product link by source, medium (or source/medium combination), campaign with sessions of view product, add to cart, checkout, orders & sales.
    • Add Auto-collapsed layout to the footer on mobile: Allow merchants to set up auto collapse content in the footer on mobile for better store performance. This setting is available for Roller Theme and Inside Theme (only for the Rich layout of Footer).

    [PrintBase, PrintHub]

    • Conditional logic for POD campaign: Users can upload the assets for picture choice to Clipart folders and set them on a Group to optimize the display on storefront; add the multiple-choice custom options, set up more personalization ideas by using conditional logic for these custom options to show/hide the customized field on the storefront.

    [ShopBase]

    Improvements

    [ShopBase]

    • Import Product: Show specific status of image and product data when importing a product.
    • Edit Products/Collections: Show specific error messages when creating/editing a product & collection.
    • ShopBase Balance: Show balance history by last updated time, update to show the invoices that have the last transaction time on the top.

    [PrintBase, PrintHub]

    • POD Campaign: Allow to edit custom options of a POD campaign such as adding, deleting, and making changes to the custom options for an existing campaign.

    ShopBase update in October 2020

    • New Improved
    • Avatar
      Jolie Tran
    • on 2020-11-02

    New - Update Domains to add MX records and TXT records to domains purchased

      New - Update Domains to block connecting more than 2 subdomains

      New - Export Balance transaction

      New - Demo analytics
      New
      - ShopBase Payments

      • Allow different currencies on the storefront and on connected account

      New - European payment methods

      • Add 4 new payment methods Bancontact, Giropay, SEPA Direct Debit and iDEAL to help provide customers with more reliable payment options and increase conversion rate.

        Improvement - Product Reviews app

        • Buyers can now see store reviews on the storefront and switch between store review/product review tabs in the product page
        • Merchants can hide elements in reviews: author avatar, author name, date posted, ratings
        • Merchants can show the review carousel in the Checkout page
        • Merchants can add Google Reviews snippet to their products’ search results

        Improvement - Boost Convert

        • Update Timer Countdown of Boost Convert to not show the Days timer if the remained duration is less then 1 day (24 hours)

        Improvement - Check client IP when complete order from abandoned checkout

        • Improve Paypal express checkout flow to prevent false order capturing




          PrintBase/PrintHub update in October 2020

          • New Improved
          • Avatar
            Jolie Tran
          • on 2020-11-02

          New - Update Domains to add MX records and TXT records to domains purchased

            New - Update Domains to block connecting more than 2 subdomains

            New - Demo analytics

            Improvement - Product Reviews app

            • Buyers can now see store reviews on the storefront and switch between store review/product review tabs in the product page
            • Merchants can now share and get shared reviews from other PrintBase stores
            • Merchants can hide elements in reviews: author avatar, author name, date posted, ratings
            • Merchants can show the review carousel in the Checkout page
            • Merchants can add Google Reviews snippet to their products’ search results
              • Merchants can choose to send review request and review reminder emails to buyers but cannot config the specific date to send those emails

              Improvement - Boost Convert

              • Update Timer Countdown of Boost Convert to not show the Days timer if the remained duration is less then 1 day (24 hours)

              ShopBase update in September 2020

              • New Improved
              • Avatar
                Jolie Tran
              • on 2020-10-05

              New - Update filter for Product performance in Analytics page
              New
              - Automatically suggest address on the checkout page
              Improvement - Update Onboarding Survey
              Improvement - Update Filter in Products pages
              Improvement - ShopBase Payments version 2

              • Allows account registration in 36 countries

              Improvement - Update cart abandonment to help merchants optimize the conversion rate

              • Time to send SMS abandoned checkout: 10 minutes - 10 hours - 1 day (new store)
              • New template for email/SMS abandoned checkout (new store)
              • Enable Automatically send abandoned checkout text messages (new store)
              • Update scheduled time to create abandoned checkouts
              • Update filter for abandoned checkout page: Recovered status
              • Add discount code for email/SMS abandoned checkout in setting page

              PrintBase/PrintHub update in September 2020

              • New Improved
              • Avatar
                Jolie Tran
              • on 2020-10-05

              New - Update Filter in Campaigns pages

              Improvement - Update Onboarding Survey

              Improvement - Update cart abandonment to help merchants optimize the conversion rate

              • Time to send SMS abandoned checkout: 10 minutes - 10 hours - 1 day (new store)
              • New template for email/SMS abandoned checkout (new store)
              • Enable Automatically send abandoned checkout text messages (new store)
              • Update scheduled time to create abandoned checkouts
              • Update filter for abandoned checkout page: Recovered status
              • Add discount code for email/SMS abandoned checkout in setting page

              ShopBase update in August 2020

              • New Improved
              • Avatar
                Jolie Tran
              • on 2020-08-31

              New - In-app notification

              New - Boost Up-sell

              • Accessories Upsell: Merchant can add the accessories product for the target product

              New - Multi store performance

              • Merchant can view glance at how stores are performing for any date range
              • Automatically update statistics every 5 minutes

              New - Buy new domain

              • The merchant now can buy the domain directly from ShopBase

              New - Traffic sources chart

              • Traffic source chart shows the number of visitors on your online store based on how the visitors accessed your store

              New - Limit of character types for Text Field/Text Area of Custom Option

              New - Manual sorting products in Collection page

              New - Picture Choice & Conditional Logic for Custom Options

              Improvement - Paypal Smart button

              • Automatically turn off Paypal Smart button when activate credit card payment accounts to increase CR on the checkout page

              Improvement - Boost Upsell conversion rate in Online store conversion rate chart

              PrintBase/PrintHub update in August 2020

              • New
              • Avatar
                Jolie Tran
              • on 2020-08-31

              New - Boost Up-sell

              • Update Cart Upsell: Merchants now can set the catalog to suggest a product (same design and lowest price ) is matching with the product was added in cart page

              New - Traffic sources chart

              • Traffic source chart shows the number of visitors on your online store based on how the visitors accessed your store

              New - Limit of character types for Text Field/Text Area of Custom Option

              ShopBase update in July 2020

              • New Improved
              • Avatar
                Jolie Tran
              • on 2020-07-30

              New - Add PingPong as a payout method for Balance

              New - Add size chart to ShopBase products

              New - Product onboarding

              New - Add Failed status for SMS abandoned checkout

              New - New editor for the Description fields in Products page

              New - Boost Up-sell

              • Setup wizard: Merchants now can quickly & easily to select the most suitable offers with clearer preview
              • Product Ranking Rules: Merchants now can create ranking rules in the Admin setting to rearrange prioritize for show products in Offer
              • Cart up-sell: Merchants now can set the catalog to suggest a product (same design and lowest price ) is matching with the product was added in cart page
              • Cart goal: Merchants now can increase sales by providing benefits such as Free Shipping, Discount... to the user when their order is eligible to reach by using Cart Goal

              New - Payment rotation

              • Automatically switch payment accounts according to criteria set by users

              Improvement - Change templates in the admin dashboard

              Improvement - Export track-id-{{product-id}} tag from a shop

              Improvement - Open a store in the new tab

                PrintBase/PrintHub update in July 2020

                • New Improved
                • Avatar
                  Jolie Tran
                • on 2020-07-30

                New - Add new post-fulfilled statuses and actions for PrintBase/PrintHub orders
                New
                - New editor for the Description fields in Campaigns page
                New - Free shipping for PrintBase stores

                ImprovementUpdate mapping to support all over print products

                Improvement - Change templates in the admin dashboard

                ShopBase update in May 2020

                • New Fixed Improved
                • Avatar
                  Jolie Tran
                • on 2020-06-24

                New - Integrate Cardpay as new payment provider

                New - New payment provider flow

                • Help user easily add a payment gateway to start selling
                • Optimize flow payment provider onboarding

                New - Template

                Improvement - App store

                Fixed - PayPal

                • Fix issue cannot deactivate Paypal

                  PrintBase/PrintHub update in May 2020

                  • New Improved
                  • Avatar
                    Jolie Tran
                  • on 2020-06-24

                  New - Personalization Campaign, Live Preview for PrintHub

                  • Sellers now can create personalized campaigns with PrintHub
                  • Buyers can preview personalization on storefront for selected products

                  Improvement - Live preview for personalized campaign

                  • Buyers can preview their personalization while viewing personalized campaigns of PrintBase store
                  • All personalized campaigns will be enabled this feature by default

                  ShopBase update in June 2020

                  • New Improved
                  • Avatar
                    Jolie Tran
                  • on 2020-06-24

                  New - User onboarding flow

                  New - Native app Ali Dropship Connector

                  New - Ali Dropship Connector Chrome Extension

                  New - Remove the OFAC countries from all country lists on Dashboard

                  New - Buy a new domain

                  Improvement - ShopBase Payments

                  • Merchants can edit their bank accounts by themselves in ShopBase dashboard

                  Improvement - Collection

                  • Suggest product from the same collection with the target product

                  Improvement - PayPal

                  • Automatically update any changes of transactions (capture, refund, webhook, Paypal tracking) when merchants change their Paypal account regularly

                  Improvement - Product detail

                  • Show fulfillment services block in Product detail page

                  Improvement - Product feeds

                  • Use the custom tracking ID for products to sent to marketing services feeds

                      PrintBase/PrintHub update in June 2020

                      • New Improved
                      • Avatar
                        Jolie Tran
                      • on 2020-06-24

                      New - Freeshipping option in Discount code

                      Improvement - Personalization campaign

                      • Display personalization badge Can be Customized with mockup