June 2021 | ShopBase Updates

  • New Improved
  • Avatar
    Tina Phan
  • on 2021-07-01

New Features

[ShopBase, PrintBase]

  • Free shipping type for Automatic discount: Allow merchants to set up free shipping type for Automatic discount with certain conditions
  • Analytics by country dashboard:
    • Update store’s conversion rate overtime report breakdown by country
    • Update sales report by product breakdown by country
    • Update total orders by country & Analytics of the countries from which visitors are accessing the website with orders & sales.
  • UTM tracking on Analytics dashboard: Allow to track UTM parameters of store product link by source, medium (or source/medium combination), campaign with sessions of view product, add to cart, checkout, orders & sales.
  • Add Auto-collapsed layout to the footer on mobile: Allow merchants to set up auto collapse content in the footer on mobile for better store performance. This setting is available for Roller Theme and Inside Theme (only for the Rich layout of Footer).

[PrintBase, PrintHub]

  • Conditional logic for POD campaign: Users can upload the assets for picture choice to Clipart folders and set them on a Group to optimize the display on storefront; add the multiple-choice custom options, set up more personalization ideas by using conditional logic for these custom options to show/hide the customized field on the storefront.

[ShopBase]

Improvements

[ShopBase]

  • Import Product: Show specific status of image and product data when importing a product.
  • Edit Products/Collections: Show specific error messages when creating/editing a product & collection.
  • ShopBase Balance: Show balance history by last updated time, update to show the invoices that have the last transaction time on the top.

[PrintBase, PrintHub]

  • POD Campaign: Allow to edit custom options of a POD campaign such as adding, deleting, and making changes to the custom options for an existing campaign.

ShopBase update in October 2020

  • New Improved
  • Avatar
    Jolie Tran
  • on 2020-11-02

New - Update Domains to add MX records and TXT records to domains purchased

    New - Update Domains to block connecting more than 2 subdomains

    New - Export Balance transaction

    New - Demo analytics
    New
    - ShopBase Payments

    • Allow different currencies on the storefront and on connected account

    New - European payment methods

    • Add 4 new payment methods Bancontact, Giropay, SEPA Direct Debit and iDEAL to help provide customers with more reliable payment options and increase conversion rate.

      Improvement - Product Reviews app

      • Buyers can now see store reviews on the storefront and switch between store review/product review tabs in the product page
      • Merchants can hide elements in reviews: author avatar, author name, date posted, ratings
      • Merchants can show the review carousel in the Checkout page
      • Merchants can add Google Reviews snippet to their products’ search results

      Improvement - Boost Convert

      • Update Timer Countdown of Boost Convert to not show the Days timer if the remained duration is less then 1 day (24 hours)

      Improvement - Check client IP when complete order from abandoned checkout

      • Improve Paypal express checkout flow to prevent false order capturing




        PrintBase/PrintHub update in October 2020

        • New Improved
        • Avatar
          Jolie Tran
        • on 2020-11-02

        New - Update Domains to add MX records and TXT records to domains purchased

          New - Update Domains to block connecting more than 2 subdomains

          New - Demo analytics

          Improvement - Product Reviews app

          • Buyers can now see store reviews on the storefront and switch between store review/product review tabs in the product page
          • Merchants can now share and get shared reviews from other PrintBase stores
          • Merchants can hide elements in reviews: author avatar, author name, date posted, ratings
          • Merchants can show the review carousel in the Checkout page
          • Merchants can add Google Reviews snippet to their products’ search results
            • Merchants can choose to send review request and review reminder emails to buyers but cannot config the specific date to send those emails

            Improvement - Boost Convert

            • Update Timer Countdown of Boost Convert to not show the Days timer if the remained duration is less then 1 day (24 hours)

            ShopBase update in September 2020

            • New Improved
            • Avatar
              Jolie Tran
            • on 2020-10-05

            New - Update filter for Product performance in Analytics page
            New
            - Automatically suggest address on the checkout page
            Improvement - Update Onboarding Survey
            Improvement - Update Filter in Products pages
            Improvement - ShopBase Payments version 2

            • Allows account registration in 36 countries

            Improvement - Update cart abandonment to help merchants optimize the conversion rate

            • Time to send SMS abandoned checkout: 10 minutes - 10 hours - 1 day (new store)
            • New template for email/SMS abandoned checkout (new store)
            • Enable Automatically send abandoned checkout text messages (new store)
            • Update scheduled time to create abandoned checkouts
            • Update filter for abandoned checkout page: Recovered status
            • Add discount code for email/SMS abandoned checkout in setting page

            PrintBase/PrintHub update in September 2020

            • New Improved
            • Avatar
              Jolie Tran
            • on 2020-10-05

            New - Update Filter in Campaigns pages

            Improvement - Update Onboarding Survey

            Improvement - Update cart abandonment to help merchants optimize the conversion rate

            • Time to send SMS abandoned checkout: 10 minutes - 10 hours - 1 day (new store)
            • New template for email/SMS abandoned checkout (new store)
            • Enable Automatically send abandoned checkout text messages (new store)
            • Update scheduled time to create abandoned checkouts
            • Update filter for abandoned checkout page: Recovered status
            • Add discount code for email/SMS abandoned checkout in setting page

            ShopBase update in August 2020

            • New Improved
            • Avatar
              Jolie Tran
            • on 2020-08-31

            New - In-app notification

            New - Boost Up-sell

            • Accessories Upsell: Merchant can add the accessories product for the target product

            New - Multi store performance

            • Merchant can view glance at how stores are performing for any date range
            • Automatically update statistics every 5 minutes

            New - Buy new domain

            • The merchant now can buy the domain directly from ShopBase

            New - Traffic sources chart

            • Traffic source chart shows the number of visitors on your online store based on how the visitors accessed your store

            New - Limit of character types for Text Field/Text Area of Custom Option

            New - Manual sorting products in Collection page

            New - Picture Choice & Conditional Logic for Custom Options

            Improvement - Paypal Smart button

            • Automatically turn off Paypal Smart button when activate credit card payment accounts to increase CR on the checkout page

            Improvement - Boost Upsell conversion rate in Online store conversion rate chart

            PrintBase/PrintHub update in August 2020

            • New
            • Avatar
              Jolie Tran
            • on 2020-08-31

            New - Boost Up-sell

            • Update Cart Upsell: Merchants now can set the catalog to suggest a product (same design and lowest price ) is matching with the product was added in cart page

            New - Traffic sources chart

            • Traffic source chart shows the number of visitors on your online store based on how the visitors accessed your store

            New - Limit of character types for Text Field/Text Area of Custom Option

            ShopBase update in July 2020

            • New Improved
            • Avatar
              Jolie Tran
            • on 2020-07-30

            New - Add PingPong as a payout method for Balance

            New - Add size chart to ShopBase products

            New - Product onboarding

            New - Add Failed status for SMS abandoned checkout

            New - New editor for the Description fields in Products page

            New - Boost Up-sell

            • Setup wizard: Merchants now can quickly & easily to select the most suitable offers with clearer preview
            • Product Ranking Rules: Merchants now can create ranking rules in the Admin setting to rearrange prioritize for show products in Offer
            • Cart up-sell: Merchants now can set the catalog to suggest a product (same design and lowest price ) is matching with the product was added in cart page
            • Cart goal: Merchants now can increase sales by providing benefits such as Free Shipping, Discount... to the user when their order is eligible to reach by using Cart Goal

            New - Payment rotation

            • Automatically switch payment accounts according to criteria set by users

            Improvement - Change templates in the admin dashboard

            Improvement - Export track-id-{{product-id}} tag from a shop

            Improvement - Open a store in the new tab

              PrintBase/PrintHub update in July 2020

              • New Improved
              • Avatar
                Jolie Tran
              • on 2020-07-30

              New - Add new post-fulfilled statuses and actions for PrintBase/PrintHub orders
              New
              - New editor for the Description fields in Campaigns page
              New - Free shipping for PrintBase stores

              ImprovementUpdate mapping to support all over print products

              Improvement - Change templates in the admin dashboard

              ShopBase update in May 2020

              • New Fixed Improved
              • Avatar
                Jolie Tran
              • on 2020-06-24

              New - Integrate Cardpay as new payment provider

              New - New payment provider flow

              • Help user easily add a payment gateway to start selling
              • Optimize flow payment provider onboarding

              New - Template

              Improvement - App store

              Fixed - PayPal

              • Fix issue cannot deactivate Paypal

                PrintBase/PrintHub update in May 2020

                • New Improved
                • Avatar
                  Jolie Tran
                • on 2020-06-24

                New - Personalization Campaign, Live Preview for PrintHub

                • Sellers now can create personalized campaigns with PrintHub
                • Buyers can preview personalization on storefront for selected products

                Improvement - Live preview for personalized campaign

                • Buyers can preview their personalization while viewing personalized campaigns of PrintBase store
                • All personalized campaigns will be enabled this feature by default

                ShopBase update in June 2020

                • New Improved
                • Avatar
                  Jolie Tran
                • on 2020-06-24

                New - User onboarding flow

                New - Native app Ali Dropship Connector

                New - Ali Dropship Connector Chrome Extension

                New - Remove the OFAC countries from all country lists on Dashboard

                New - Buy a new domain

                Improvement - ShopBase Payments

                • Merchants can edit their bank accounts by themselves in ShopBase dashboard

                Improvement - Collection

                • Suggest product from the same collection with the target product

                Improvement - PayPal

                • Automatically update any changes of transactions (capture, refund, webhook, Paypal tracking) when merchants change their Paypal account regularly

                Improvement - Product detail

                • Show fulfillment services block in Product detail page

                Improvement - Product feeds

                • Use the custom tracking ID for products to sent to marketing services feeds

                    PrintBase/PrintHub update in June 2020

                    • New Improved
                    • Avatar
                      Jolie Tran
                    • on 2020-06-24

                    New - Freeshipping option in Discount code

                    Improvement - Personalization campaign

                    • Display personalization badge Can be Customized with mockup