ShopBase Payments/ShopBase Marketplace Payments: Sumit disputes automatically

• Improved

• 

  Tina Phan
• on 2021-10-09

To help merchants submit disputes on time and avoid unexpected loss, ShopBase adds a function for merchants to submit disputes automatically before the due date ends. When this setting is enabled, ShopBase system will automatically send a response with the information collected from the order at 0:00 am (UTC-0:00) of the due date. In addition, before the due date merchants can edit all evidence and manually submit responses beforehand upon your wish.